Trip Management and Customer Relations (Operations)

Want to deliver happiness and pleasant surprises to thousands of people every day? It certainly is easier said than done! Here’s your opportunity to become a team leader, handle high profile sales, and groom yourself into a marketing and consumer behaviour analyst and expert. You could be a fresher or a person experienced in this space. We assure you that our organisation is ideal for you.

Profile Includes

• Accept service requests
• Identify a perfect match from the resource pool, and map the same to the customer
• Ensure the perfect matches identified by you gets delivered on time to not one but hundreds of customers simultaneously
• Design and implement processes and quality checks happen seamlessly
• Build and implement feedback loops
• Build a team around you

Skills

• Strong and Persuasive Communication Skills – Tamizh
• Conversation Ability – English
• Aptitude, Problem Solving
• Leadership Skills
• Basic computer usage knowledge – Internet, Email, Facebook, MS Excel, MS Word, Good Typing Speed
• Voice Process
• Non Voice Process
• Email Support
• Customer Relations
• KPO & Customer Service Operations

Similar Fields

Experience with Call Taxi Companies, Travels, Sales, Marketing, Call Center, Voice Process, Logistics, Urban Transportation

What Next?

Fill this application form here. Mail your CV to [email protected]  / [email protected].